Privacy Policy
Privacy Policy
Objective: The objective of this Privacy Policy is to safeguard the privacy of individuals interacting with Adwaitam Infotech LLP ("Adwaitam" or "RGL") and to explain how we collect, use, disclose, and store information in compliance with legal requirements and to mitigate operational risks.
Overview: References to "we," "our," or "us" in this Policy refer to Adwaitam Infotech LLP, which is responsible for processing your personal data as indicated in any contract for products or services you may obtain from us.
For the purposes of this Policy, any reference to "Services" pertains to all products and services offered by RGL, whether available online or offline. Any reference to "Sites" refers to any RGL websites (including any mobile version of such websites), whether operated under the banner of RGL or a brand name that we own. "Terms of Services" refer to the terms and conditions of RGL as outlined on www.rglgame.com.
RGL provides products and services through multiple domains. When you visit any of our sites, our web servers record anonymous information such as the time, date, and URL of the request. This information helps us improve the structure of our websites and monitor their performance.
RGL may use 'cookies' on various websites. Cookies are industry-standard, and most major websites use them. A cookie is a small text file that our websites may place on your computer. Cookies help remember your preferences and enhance your experience on our websites.
In some cases, cookies may collect and store personal information. We extend the same privacy protection to information gathered via cookies as we do to information from other sources. You can adjust your browser settings to disable cookies or to warn you when cookies are used. However, disabling cookies may limit your ability to access certain areas of our websites or take advantage of enhanced web experiences.
RGL also collects Internet Protocol (IP) addresses, which uniquely identify computers within the global network. IP addresses are collected and managed as part of our service for session management and security purposes.
Communication and Policy for DND / NDNC: By using our website and/or registering with RGL, you authorize us to contact you via email, phone call, SMS, or push notifications regarding our services, product knowledge, promotional offers, and offers from associated third parties. This applies even if you have registered under Do Not Disturb (DND) or Do Not Contact (DNC) services. This Privacy Policy covers the treatment of personally identifiable information collected by RGL and shared with us by our business partners. It does not apply to promotions where other policies may govern. By registering with RGL, you may be asked to provide your contact number and email address for account management and service-related communications.
Assurance of Privacy: Your privacy is crucial to us, and we assure you that we enforce the highest levels of confidentiality and security. We strive to comply with applicable legislation regarding personal data protection. This Policy outlines how we collect, use, disclose, and protect personal data and describes your rights regarding your personal data held by us. We describe the information collected through your use of our website and any commercial relationships we have with you or those providing you with access to our products and services.
Any sensitive personal data or information provided to us will be protected according to applicable laws and disclosed only to authorized entities. RGL will not sell or share your information with data-collecting agencies or external companies for marketing purposes.
RGL and Your Privacy: This policy applies to all entities under Adwaitam Infotech LLP and its subsidiaries, including any future subsidiaries. Further details on our personal data practices may be provided in contractual agreements, supplemental privacy statements, or notices given at the time of data collection.
Our use of your personal data is governed by this Policy, which may be updated periodically. The most current version of the Policy will be available at www.rglgame.com. Your use of our Sites or Services and any privacy-related disputes are subject to this Policy and our Terms of Use, which are incorporated into this Policy.
Sensitive Personal Data or Information: RGL will not collect sensitive personal data or information unless:
- The information is collected for a lawful purpose connected with RGL’s functions or activities.
- The collection is deemed necessary for that purpose.
Sensitive personal information includes identity details, financial information, health conditions, biometric data, geolocation, usage data, communication history, and other personal details provided for services.
How We Collect Personal Information: RGL may collect personal information in several ways, including:
- Directly from you when you submit details on our website, subscribe to our services, or enter into an agreement with us.
- From third parties such as related companies, credit agencies, or representatives.
- From publicly available sources or RGL’s own records of service usage.
How We Use Your Personal Information: We use your personal information to:
- Verify your identity.
- Assist with subscribing to our products and services.
- Provide and manage services, including billing and debt collection.
- Inform you of service improvements and additional products.
- Respond to inquiries, provide support, and address technical issues.
- Conduct credit and fraud checks.
- Research and develop products and services.
- Customize and improve our Sites and Services.
- Promote and market our or third-party services.
- Address legal requirements, investigations, and disputes.
- Transfer data to entities that ensure similar data protection standards.
Disclosure of Personal Information: We may disclose personal information to:
- Subsidiaries, affiliates, and business partners.
- Third-party service providers for operations and marketing.
- In case of business transfers or mergers.
- To comply with legal requirements or governmental requests.
- To credit agencies, fraud-checking agencies, and regulatory authorities.
Storage and Retention: Your information will be stored electronically and may also be stored physically. It will be retained during your association with us and for a period thereafter to prevent fraud, comply with legal obligations, or for operational purposes.
Confidentiality of Personal Information: We limit employee access to personal information and implement physical, electronic, and managerial safeguards. We ensure third-party contractors maintain reasonable security practices.
Protecting Your Information Online: We use Secure Sockets Layer (SSL) technology to protect information exchanged online. However, no data transmission over the Internet is entirely secure.
Limitation of Liability: RGL is not responsible for breaches of security or unauthorized disclosures of personal information unless proven grossly negligent.
Access, Correction, and Deletion: You may request access, correction, or deletion of your personal information by contacting us. Certain data may not be deletable due to legal requirements.
Changes to This Policy: We may update this Policy periodically. The updated Policy will be available at www.rglgame.com. Review this Policy regularly for any changes.